Terms of service

Welcome to Antidote. By visiting our website or placing an order, you agree to the following terms.

1. ORDERS

All orders are subject to product availability and confirmation. We reserve the right to cancel or refuse an order in cases such as incorrect pricing, unavailable products, suspicious activity, or inaccurate customer information.

Please make sure your name, phone number, and delivery address are correct when placing your order.

2. PRICING & PAYMENT

All prices are listed in PKR unless stated otherwise.

We reserve the right to change product prices, offers, or promotions at any time. Changes will not affect orders that have already been confirmed.

3. PRODUCT INFORMATION

We make every effort to display our products, colors, sizes, and details as accurately as possible. However, slight differences may occur due to photography, lighting, screens, or the manufacturing process.

Please check the individual product's size chart before placing your order.

4. SHIPPING

Orders are delivered across Pakistan through our designated courier partners.

Estimated delivery times are provided as a guideline and may vary depending on location, courier delays, holidays, launches, or circumstances outside our control.

5. EXCHANGES & RETURNS

Exchanges and returns are handled according to our Exchange & Return Policy.

Items that have been worn, washed, damaged, or altered by the customer may not qualify for an exchange or return.

6. CUSTOMIZATION

If you choose to personally modify an Antidote product for example, cropping, cutting, or altering it the item may no longer be eligible for exchange or return.

7. INTELLECTUAL PROPERTY

All Antidote designs, graphics, logos, photographs, videos, website content, and other original brand materials belong to Antidote unless otherwise stated.

They may not be copied, reproduced, modified, distributed, or used commercially without our written permission.

8. WEBSITE USE

You agree not to misuse our website, attempt to gain unauthorized access, interfere with its operation, or use it for fraudulent or unlawful purposes.

9. AVAILABILITY

Limited drops and products may sell out. We do not guarantee that a product will remain available or be restocked.

10. CHANGES TO THESE TERMS

Antidote may update these Terms of Service when necessary. Any changes will be posted on this page with an updated date.

11. CONTACT

If you have any questions regarding these terms, orders, or policies, please contact Antidote through our official customer support channels.

Antidote — Wear it your way.